3 Common Problems with Samsung French Door Ice Maker You Need To Know

Samsung French door refrigerators are aesthetically pleasing, advanced, and growing in popularity in the appliance market. But when it comes to their ice maker features, there have been some flaws that potential buyers should be aware of before making a purchase. 

Some of the most frequent problems found with Samsung French door refrigerator ice makers include failure to fully freeze ice, failure to dispense ice, and ice maker components freezing over, among others. 

If you would like to learn more about the potential problems you could experience when using a Samsung French door refrigerator ice maker, keep reading. We’re going to highlight common issues and touch briefly upon ways to fix them. Stick around to the end to get answers to FAQs about the cost of replacement, ice maker longevity, and more. 

Common malfunctioning issues with the Samsung French door refrigerator ice maker include the following. Note that some of these issues have relatively simple fixes, whereas others are severe enough to require customers to replace their ice makers altogether. 

• Ice Maker Freezing Over
• Failure to Dispense Ice
• Failure to Fully Freeze Ice
• Ice Maker Motor Defects 
• Ice Maker Water Pressure Issues 
• Making Dirty or Clumped Ice

Read: Samsung Refrigerator Error Code 21 V – Troubleshooting Guide

Ice Maker Freezing Over

One more common issue with Samsung French door ice makers is that the components tend to ice over and stop the flow of new ice cubes. Some people call this an ice “clog”, while others might simply refer to it as a stuck machine. 

Users frequently note that ice starts to build up on the maker, layering until the components can no longer work. To fix this issue, you might resort to taking the ice maker out of the freezer and letting it completely thaw before re-installing it. But this is only a temporary fix that needs to be repeated over time. 

Samsung at one point issued a Service Bulletin regarding this particular problem, noting that you can take the following troubleshooting steps:

• Adjusting water line placement
• Ensuring that the ice route flapper is properly sealed
• Ensuring that the ice room is sealed with Epoxy
• Ensuring that the ice bucket is properly sealed
• Replacing the ice maker assembly 

These fixes are useful if you have certain refrigerator models, including many between RF22-RF34. 

Read: What Is Samsung Refrigerator Defrost Mode And How To Activate? – Troubleshooting Guide

Failure to Dispense Ice

Because of the issues with the ice maker components freezing over, some users also experience ice makers failing to dispense ice cubes. Many of the troubleshooting suggestions are similar to those for the issue of iced-over components. 

Chances are that the ice maker isn’t dispensing ice cubes because of one or more of the following:

• Water drips or sprays in the ice maker blocking the spot where ice dispenses
• Malfunctioning defrost feature in the cooling loop
• Frost blocking the air duct
• Broken auger motor fan
• Lack of a good seal on the ice route

Failure to Fully Freeze Ice 

In some cases, you might not necessarily have a problem with getting ice to dispense; instead, you may experience ice not forming correctly, appearing cloudy, or forming too small.

In this case, your issue is likely due to incorrect water pressure in the ice maker or dirty water in the line. 

Small cubes are particularly due to low water pressure since the ice maker doesn’t receive enough water before the freezing and dispensing actions take place in the cycle. 

Read: Why Samsung Refrigerator Ice Maker Freezing Up? – Troubleshooting Guide

Ice Maker Motor Defects 

Sometimes, the Samsung French door fridge ice makers fail to work properly because of faulty motors. The auger motors in these machines need to function in order to correctly stir and dispense the ice cubes. 

So, when the motor fails, the machine likely won’t be dropping new ice cubes and will get clogged up. If the motor isn’t completely broken, it might just be that it’s stuck at the moment. 

Ice Maker Water Pressure Issues

If water pressure is the source of your problems, you either won’t be getting new ice or will be getting small or shattered ice cubes. Water pressure gets too low when it starts to fall below 20 psi. You’ll be able to tell if the rest of your ice maker is working, but the ice still isn’t coming out. 

Samsung French door refrigerators are aesthetically pleasing, advanced, and growing in popularity in the appliance market. But when it comes to their ice maker features, there have been some flaws that potential buyers should be aware of before making a purchase. 

Some of the most frequent problems found with Samsung French door refrigerator ice makers include failure to fully freeze ice, failure to dispense ice, and ice maker components freezing over, among others. 

If you would like to learn more about the potential problems you could experience when using a Samsung French door refrigerator ice maker, keep reading. We’re going to highlight common issues and touch briefly upon ways to fix them. Stick around to the end to get answers to FAQs about the cost of replacement, ice maker longevity, and more. 

Common malfunctioning issues with the Samsung French door refrigerator ice maker include the following. Note that some of these issues have relatively simple fixes, whereas others are severe enough to require customers to replace their ice makers altogether. 

• Ice Maker Freezing Over
• Failure to Dispense Ice
• Failure to Fully Freeze Ice
• Ice Maker Motor Defects 
• Ice Maker Water Pressure Issues 
• Making Dirty or Clumped Ice

Read: Samsung Refrigerator Error Code 21 V – Troubleshooting Guide

Ice Maker Freezing Over

One more common issue with Samsung French door ice makers is that the components tend to ice over and stop the flow of new ice cubes. Some people call this an ice “clog”, while others might simply refer to it as a stuck machine. 

Users frequently note that ice starts to build up on the maker, layering until the components can no longer work. To fix this issue, you might resort to taking the ice maker out of the freezer and letting it completely thaw before re-installing it. But this is only a temporary fix that needs to be repeated over time. 

Samsung at one point issued a Service Bulletin regarding this particular problem, noting that you can take the following troubleshooting steps:

• Adjusting water line placement
• Ensuring that the ice route flapper is properly sealed
• Ensuring that the ice room is sealed with Epoxy
• Ensuring that the ice bucket is properly sealed
• Replacing the ice maker assembly 

These fixes are useful if you have certain refrigerator models, including many between RF22-RF34. 

Read: What Is Samsung Refrigerator Defrost Mode And How To Activate? – Troubleshooting Guide

Failure to Dispense Ice

Because of the issues with the ice maker components freezing over, some users also experience ice makers failing to dispense ice cubes. Many of the troubleshooting suggestions are similar to those for the issue of iced-over components. 

Chances are that the ice maker isn’t dispensing ice cubes because of one or more of the following:

• Water drips or sprays in the ice maker blocking the spot where ice dispenses
• Malfunctioning defrost feature in the cooling loop
• Frost blocking the air duct
• Broken auger motor fan
• Lack of a good seal on the ice route

Failure to Fully Freeze Ice 

In some cases, you might not necessarily have a problem with getting ice to dispense; instead, you may experience ice not forming correctly, appearing cloudy, or forming too small.

In this case, your issue is likely due to incorrect water pressure in the ice maker or dirty water in the line. 

Small cubes are particularly due to low water pressure since the ice maker doesn’t receive enough water before the freezing and dispensing actions take place in the cycle. 

Read: Why Samsung Refrigerator Ice Maker Freezing Up? – Troubleshooting Guide

Ice Maker Motor Defects 

Sometimes, the Samsung French door fridge ice makers fail to work properly because of faulty motors. The auger motors in these machines need to function in order to correctly stir and dispense the ice cubes. 

So, when the motor fails, the machine likely won’t be dropping new ice cubes and will get clogged up. If the motor isn’t completely broken, it might just be that it’s stuck at the moment. 

Ice Maker Water Pressure Issues

If water pressure is the source of your problems, you either won’t be getting new ice or will be getting small or shattered ice cubes. Water pressure gets too low when it starts to fall below 20 psi. You’ll be able to tell if the rest of your ice maker is working, but the ice still isn’t coming out.