Repair Manual
4 Common Keurig Coffee Maker Issues

What brand name comes to mind when you hear the word ‘coffee’ and ‘convenience’? If you’re like most people, the first thing to cross your mind is the brand name ‘Keurig’.
That’s probably one of the most popular brewing systems the world over, especially when it comes to single-serving coffee pods.
Dishwashers, washer/dryers, ovens, refrigerators, freezers
Get Help
With just a single pod put into a Keurig machine, you can have a hot (or cold) cup of your favorite beverage within seconds.
While these machines do a fantastic job of simplifying the coffee-making process, they do run into a few common issues from time to time.
The most common issues with Keurig Coffee Makers are:
- The Display Isn’t Working or Not Responding
- Won’t Heat Up Or Brew Coffee
- Shuts Off On Its Own (When Idle Or Mid-Brew)
- The Machine Isn’t Brewing The Correct Amount Of Coffee
Not to worry, though. In this article, we’re going to help you do some Keurig coffee maker troubleshooting to identify and solve common problems with these machines.
These days, Keurig coffee makers come with fancy touch screens that are meant to simplify the process of using them. While this shouldn’t happen at all, there is a possibility that you may find that display not working at all.
Before you call for help, there are a few steps that you can take to troubleshoot the problem a little further.
First steps: First, shut off the Keurig coffee maker at the power source and unplug it for about a minute.
If you’d like to be thorough, take that machine and plug it into a different wall socket. That way, you can rule out that there’s a problem with the power source.
Once you’ve reconnected the machine, the image of a power button should appear on the screen.
Suppose that happens, then all you’d need to do is set the clock and preferences again and continue making your cup of coffee. Perhaps the display just needed a reset.
However, if the display still doesn’t work, then you may have a real problem on your hands.
Why this happens: Whenever the touchscreen fails to work, there are generally two possibilities.
It could be that the connectors (i.e. the wiring to the touchscreen inside the machine) is faulty or has come undone. Or, moisture and/or heat could have found its way into where the touchscreen is located.
If that’s the case, then the affected parts may need to be replaced.
What you can do: If your Keurig machine is still under warranty, you should bring it to them so they can restore the machine or get you a replacement. It’s always best to get a professional to look at it for you.
However, if you’re the DIY type, you could buy the replacement parts online and fix it yourself with a spudger and a screwdriver.
Assuming you’re familiar with appliance repair, the process may take anywhere from 15-20 minutes.
Remember: always disconnect the power supply before opening any parts of the machin.
There’s only one thing that you’d expect from a Keurig coffee maker, and that is for it to make you coffee.
But what happens when the machine won’t heat any of the water or brew your coffee?
That seems to be a common problem with some Keurig models. Thankfully, the solutions are just as easy to use.
First steps: Firstly, you’ll want to make sure that you’re giving your Keurig coffee maker enough time to heat up in the first place.
Let’s be honest. Sometimes, we get a little impatient for our coffee first thing in the morning, especially if we’re running late for work.
Once you’ve done that and the machin still won’t make your coffee, then it’s time to consider that you may have some kind of a clog or blockage in the machine, and water just can’t flow to where it needs to be.
Why this happens: Clogs in your Keurig coffee maker are typically caused by one of two things: a buildup of either debris or calcium.
If your machine is still new, then the higher likelihood is that you’ve got some dirt or coffee grounds clogging up the machine.
However, machines that have seen a lot of use will usually suffer from a calcium buildup.
Not to worry! Both of these buildups are somewhat straightforward to clear.
What you can do: To give your Keurig coffee maker a good flush, fill up the water reservoir and let the machine run a few coffee-making cycles (without giving it any actual coffee to brew!).
You’ll want to do this so that the machine will heat up the water, flush it through the entire system, and hopefully push the clog through with it.
Now, if calcium deposits are your problem, you’ll need to do what’s called ‘descaling’. You can do this the home-made way using water and vinegar to dilute any buildups.
Or, you can purchase a descaling solution specially tailored to coffee makers like yours. Keurig makes their own brewer cleaner, though you can also go for products from other manufacturers.
These products will help you flush your entire machine through and through, making it like it’s brand new!
What brand name comes to mind when you hear the word ‘coffee’ and ‘convenience’? If you’re like most people, the first thing to cross your mind is the brand name ‘Keurig’.
That’s probably one of the most popular brewing systems the world over, especially when it comes to single-serving coffee pods.
Dishwashers, washer/dryers, ovens, refrigerators, freezers
Get Help
With just a single pod put into a Keurig machine, you can have a hot (or cold) cup of your favorite beverage within seconds.
While these machines do a fantastic job of simplifying the coffee-making process, they do run into a few common issues from time to time.
The most common issues with Keurig Coffee Makers are:
- The Display Isn’t Working or Not Responding
- Won’t Heat Up Or Brew Coffee
- Shuts Off On Its Own (When Idle Or Mid-Brew)
- The Machine Isn’t Brewing The Correct Amount Of Coffee
Not to worry, though. In this article, we’re going to help you do some Keurig coffee maker troubleshooting to identify and solve common problems with these machines.
These days, Keurig coffee makers come with fancy touch screens that are meant to simplify the process of using them. While this shouldn’t happen at all, there is a possibility that you may find that display not working at all.
Before you call for help, there are a few steps that you can take to troubleshoot the problem a little further.
First steps: First, shut off the Keurig coffee maker at the power source and unplug it for about a minute.
If you’d like to be thorough, take that machine and plug it into a different wall socket. That way, you can rule out that there’s a problem with the power source.
Once you’ve reconnected the machine, the image of a power button should appear on the screen.
Suppose that happens, then all you’d need to do is set the clock and preferences again and continue making your cup of coffee. Perhaps the display just needed a reset.
However, if the display still doesn’t work, then you may have a real problem on your hands.
Why this happens: Whenever the touchscreen fails to work, there are generally two possibilities.
It could be that the connectors (i.e. the wiring to the touchscreen inside the machine) is faulty or has come undone. Or, moisture and/or heat could have found its way into where the touchscreen is located.
If that’s the case, then the affected parts may need to be replaced.
What you can do: If your Keurig machine is still under warranty, you should bring it to them so they can restore the machine or get you a replacement. It’s always best to get a professional to look at it for you.
However, if you’re the DIY type, you could buy the replacement parts online and fix it yourself with a spudger and a screwdriver.
Assuming you’re familiar with appliance repair, the process may take anywhere from 15-20 minutes.
Remember: always disconnect the power supply before opening any parts of the machin.
There’s only one thing that you’d expect from a Keurig coffee maker, and that is for it to make you coffee.
But what happens when the machine won’t heat any of the water or brew your coffee?
That seems to be a common problem with some Keurig models. Thankfully, the solutions are just as easy to use.
First steps: Firstly, you’ll want to make sure that you’re giving your Keurig coffee maker enough time to heat up in the first place.
Let’s be honest. Sometimes, we get a little impatient for our coffee first thing in the morning, especially if we’re running late for work.
Once you’ve done that and the machin still won’t make your coffee, then it’s time to consider that you may have some kind of a clog or blockage in the machine, and water just can’t flow to where it needs to be.
Why this happens: Clogs in your Keurig coffee maker are typically caused by one of two things: a buildup of either debris or calcium.
If your machine is still new, then the higher likelihood is that you’ve got some dirt or coffee grounds clogging up the machine.
However, machines that have seen a lot of use will usually suffer from a calcium buildup.
Not to worry! Both of these buildups are somewhat straightforward to clear.
What you can do: To give your Keurig coffee maker a good flush, fill up the water reservoir and let the machine run a few coffee-making cycles (without giving it any actual coffee to brew!).
You’ll want to do this so that the machine will heat up the water, flush it through the entire system, and hopefully push the clog through with it.
Now, if calcium deposits are your problem, you’ll need to do what’s called ‘descaling’. You can do this the home-made way using water and vinegar to dilute any buildups.
Or, you can purchase a descaling solution specially tailored to coffee makers like yours. Keurig makes their own brewer cleaner, though you can also go for products from other manufacturers.
These products will help you flush your entire machine through and through, making it like it’s brand new!
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